Policies

Statement of Student Rights

The Canadian College of Performing Arts is certified with the Private Training Institutions Branch (PTIB) of the British Columbia Ministry of Advanced Education and Skills Training.

Before you enrol at a certified private training institution, you should be aware of your rights and responsibilities.

You have the right to be treated fairly and respectfully by the institution.

You have the right to a student enrolment contract that includes the following information:

• amount of tuition and any additional fee for your program
• refund policy
• if your program includes a work experience, the requirements to participate in the work experience and the geographic area where it will be provided
• whether the program was approved by PTIB or does not require approval

Make sure you read the contract before signing.  The institution must provide you with a signed copy.

You have the right to access the institution’s dispute resolution process and to be protected against retaliation for making a complaint.

You have the right to make a claim to PTIB for a tuition refund if:

• your institution ceased to hold a certificate before you completed an approved program
• you were misled about a significant aspect of your approved program

You must file the claim within one year of completing, being dismissed or withdrawing from your program.

For more information about PTIB and how to be an informed student, go to: http://www.privatetraininginstitutions.gov.bc.ca/students/be-an-informed-student.

Grade Appeal Policy

The Canadian College of Performing Arts provides an opportunity for all students to appeal their grades in a fair and reasonable manner.

Grade Appeal
The College recognizes the right and responsibility of its faculty and staff to assess student performance and impose discipline in appropriate circumstances. The College also recognizes the right of students to be assessed in a manner that is fair, just and reasonable. There are two grounds for appealing the decision of the assessor:

• That there has been a material error or irregularity in the formal conduct of the process in reaching the decision; and/or
• That the student’s performance was adversely affected by extenuating circumstances.

The student may not appeal the assessment decision of an instructor on the grounds of academic judgement. This may relate, but is not limited to:

• Assessment marks
• Assessment feedback
• Academic honesty
• Course content and/or learning outcomes

Students who wish to appeal a grade must meet with the instructor of the course to ascertain whether a material error or irregularity in grading occurred. If the appeal is upheld, the permission for and timing of a re-write or reassessment will be determined at the discretion of the instructor. Students must initiate the appeal process in writing within 7 days of receiving a grade. The re-write or reassessment must be completed, and the final results reported to the Registrar, within 30 days of issue of a report card.

Procedure for Grade Appeal

1. Student sends written notice of appeal to the Registrar’s Office in writing within 7 days of receiving the grade, along with $75.00 re-write/re-evaluation fee.
2. Registrar will notify the relevant instructor within 2 working days of receiving the written appeal.
3. The instructor will meet with the student within 5 working days of receiving notice from the Registrar to discuss the basis for the appeal.
4. If the appeal is upheld, a decision for re-assessment will take place between the instructor and the student.
5. Final results of the appeal must be reported to the Registrar’s Office within 30 days of issue of the grade or report card.
6. Failing a satisfactory resolution at the instructor level, the student may choose to take their appeal to the Director of Education who will investigate the matter.

Missed Exam/Evaluation
If a student misses a class where the instructor is conducting an marked evaluation or requires submission of written work, then it is the responsibility of the student to contact the instructor within 3 days to agree a mutual time for a make-up evaluation (practical work) outside of normal class time, or submit written work within 7 days of the original deadline date. This assessment will be for pass marks only.
If the student fails to communicate and/or submit within the timeframe above, they will receive a failing mark for that assignment/evaluation.

Extenuating Circumstances for Missed Exam/Evaluation
Permission for re-assessment without penalty is subject to the student being in good standing; having attended the course well; having completed all course related assignments and having received passing marks in all coursework. A student will be permitted to make-up a missed exam/evaluation under the following circumstances:

• in the event of their own illness, verified with a doctor’s note
• if the student had completed an “Absentee Request Form”, declaring that the requested absence would cause them to miss an exam/evaluation, and had received prior written permission to be excused from the Director of Education
• in the event of the death of an immediate family member

Procedure for Extenuating Circumstances for Missed Exam/Evaluation

1. Student applies for a re-evaluation/exam with the instructor within 3 days of the original evaluation/exam. Request for re-evaluation without penalty must be accompanied by evidence and logged with the Office of the Registrar.
2. Instructor will respond in writing to student’s request within 3 days of receiving it.
3. The instructor will schedule a make-up within 2 weeks of the original exam/evaluation.
4. The instructor must copy the Registrar on all written correspondence.

Failed Exam/Evaluation and Re-Take
A student who fails an exam/evaluation will be given an opportunity, at the discretion of the Department Chair, to re-take that exam/evaluation for pass marks only if the following conditions apply:

• The student must request permission from their instructor in writing to re-take the failed exam/evaluation within 3 days of receiving the failed mark.
• The instructor (or instructor’s substitute) must be agreeable to the re-take.
• The student must have attended class regularly.

If the Director of Education approves the re-take of an exam/evaluation, the instructor will respond to the student’s request in writing, and set the date for and administer the re-take within two weeks of the original exam/evaluation date. The instructor must copy the Registrar on all written correspondence.
A re-write/re-evaluation fee of $75.00 per exam/evaluation will apply in order to cover the cost of having an instructor prepare and administer any exam/evaluation. If the student requires any additional tutoring to prepare for any re-take of the exam/evaluation, it must be paid for at the student’s own expense.

Procedure for Failed Exam/Evaluation and Re-Take

1. Student sends written request for a re-test to the instructor in writing within 3 days of receiving the grade.
2. If agreed, the instructor will respond to the student within 3 days of receiving the request and will notify the Registrar’s Office of the agreed re-test date.
3. If the instructor agrees to the re-test, the student must submit the $75.00 re-write/re-evaluation Fee to the Registrar’s Office prior to the test being re-written.
4. The Registrar’s Office will confirm with the instructor when the fee has been paid.

Deferral Policy

After signing a contract, rather than withdraw, any time before or during Term 1 a student may request to defer their studies to the following year with written notice to the Registrar. Under certain circumstances (ie. student injury, bereavement leave) a deferral during Term 2 may be granted. A request in writing to the Directors of the College is required explaining the reason that a deferral is needed. Deferral requests will be approved on a case by case basis. Students will be expected to continue their training and skill development during the deferral period.

• Submit a signed contract for the current year of studies
• Pay the required non-refundable registration fee (if applicable) and tuition deposit
• Meet with the Director of Education & Programming prior to the program start in order to assess the applicant’s development over the year, to ensure reasons for the initial deferral have been resolved and participation in the program is still in the best interest of the student
• Any other conditions identified in the confirmation of deferral letter
• A deferral is only offered for the next intake (September of the year immediately following)
• All monies owing per the Tuition and Refund Policy must be paid and will be reported as unearned tuition. These funds will be held and applied to the following year’s tuition.
• Should a student not complete the deferral obligations, the administration office will proceed with processing their withdrawal as per the Voluntary Withdrawal Procedure.

Withdrawal Policy

If a student decides to withdraw from a program, they must provide a dated, written notice of withdrawal to the Office of the Registrar, who will notify the Director of Education. Refunds are calculated according to Canadian College of Performing Arts Tuition and Fee Refund Policy and the date on which the written notice of withdrawal is received will be used to determine any refund owing.

Any student who withdraws from the college will be required to remove all belongings from the facilities at earliest option following withdrawal confirmation. A withdrawing student is responsible for their own travel arrangements and any expenses incurred due to withdrawal from a program.

Code of Conduct & Dismissal Policy

Students are expected to meet and adhere to the Code of Conduct set out in this policy while completing a program of study at the Canadian College of Performing Arts. If necessary, students should request clarification from the CCPA Directors. “Student” means a person who is presently enrolled at the Canadian College of Performing Arts.  

• must comply with all applicable policies, including but not limited to the Attendance Policy, Uniform Policy, Internet and Social Media Policy and Academic Honesty Policy.
• will conduct themselves in a mature, considerate, and respectful manner at all times.
• must treat all students, employees, contactors, visitors and general public with respect and must not engage in physically aggressive, threatening, harassing, discriminatory or otherwise offensive behaviour.
• must be clean, tidy and prompt.
• must consult the Director of Education & Programming prior to making any major changes to their appearance (i.e. hair colour and length, facial hair, tattoos etc.).
• must not audition for any talent shows or competitions, including reality television.
• must obtain permission from the Director of Education & Programming to attend any external audition.
• must inform the Director of Education & Programming of any industry-related contracts garnered while enrolled in a program, and are requested to continue notifying the Administration Office of any professional engagements upon graduation.
• must practice professional demeanor with regards to personal relationships. Intimacy between students is to remain outside of Canadian College of Performing Arts premises in order to demonstrate unprejudiced relationships with all students and staff.
• must obtain permission from the instructor, prior to the use of laptops, cellphones, digital assistants or other recording devices in class or during rehearsals.
• must refrain from taking photography, video or audio recording of any class or rehearsal without prior consent of the instructor.
• must refrain from posting any content from classes or rehearsals, in any form on social media platforms, or publically viewed sites without consent of everyone involved in the class or activity. 
• must obtain permission from the Administration office prior to bringing a guest onto the Canadian College of Performing Arts premises. Guests must remain in the lobby areas unless on a facilities tour accompanied by CCPA host.
• must not steal, misuse, destroy or deface Canadian College of Performing Arts, its landlords’, and landlords’ tenants property.
• must not smoke, hold lighted or use tobacco or any other legal or illegal substance, or e-ciagrettes in or on Canadian College of Performing Arts premises.
• must not consume, possess or distribute alcohol, legal or illegal intoxicants, controlled or restricted substances.
• must not contravene any provision of the Canadian Criminal Code or any other federal, provincial, or municipal statute or regulation.

The above list sets out examples of prohibited conduct.  It is intended to help students understand the type of conduct that will be subject to discipline and is not exhaustive.  

Students who violate the Code of Conduct will be subject to the procedures, penalties and/or discipline outlined below, which may include immediate dismissal from the institution.

• Three (3) written notices of warning, delivered to the same student (see “Attendance Policy & Procedures.”)
• Failure to complete/pass a course (see “Grading YI, YII or YIII”)
• Violation of Code of Conduct (see “Code of Conduct”)
• Violation of alcohol and drug policy (see “Alcoholic Beverages and Illegal Drugs”)
• Repeated plagiarism (see “Academic Dishonesty Policy & Procedures”)
• Violation of law
• Acting in a manner that is contrary to the goodwill of the college
• Disregard for the guidelines set out by the college in the Student Contract and/or Student Handbook
• Falsification or misrepresentation of documents for admission and or bursaries
• Falling out of good standing financially at any point in the program. 
• Failure to comply with the CCPA payment plan as stated in the signed Student Contract

A student who is believed to have committed any one (or more) of the above violations may be immediately suspended from the college pending an investigation into the matter. The outcome of the investigation may result in a recommendation by the CCPA Directors to the Board of Directors for the student’s dismissal from the Canadian College of Performing Arts.

Any student who is dismissed will be required to remove all belongings from CCPA immediately and will not be allowed on the premises unless by appointment with the CCPA Directors. A dismissed student is responsible for their own travel arrangements and any expenses incurred due to leaving the college.

The student may appeal in writing through the established Dispute Resolution Policy.

Professional counselors or police may be called upon to assist the student, CCPA Directors or involved parties.

Admissions Policy

The Canadian College of Performing Arts is committed to providing accurate information and guidance to prospective students to ensure they make informed decisions about their program of study. Canadian College of Performing Arts’ admission requirements are well publicized and applied consistently.  Entry assessment tools and admission requirements ensure students have the required language competencies (see Language Proficiency Assessment Policy), and the basic knowledge, skills and abilities to achieve program outcomes.  Admission requirements may not be waived by either the student or the institution.

1. Tuition and Refund Policy
2. Dispute Resolution/Grade Appeal Policy
3. Withdrawal Policy
4. Dismissal Policy
5. Admissions Policy
6. Attendance Policy
7. Program Outline
8. Work Experience Policy (if applicable)
9. Prior Learning Assessment Policy (if applicable)
10. Language Proficiency Assessment Policy (if applicable)
11. Credit Transfer Policy (if applicable)

If a student wishes to appeal the decision rendered by the Admissions Panel regarding their application to a CCPA program, they must write a letter directly to the Admissions Panel, stating the reason(s) for appealing the decision. This letter must be delivered to the Registrar within three (3) days of the applicant having received notice of their application status. Students may not involve faculty in the admissions appeal process.

At least three members of the Admissions Review Panel will confer within two (2) weeks. They will review the student’s letter of appeal, original application, notes taken during the audition process, and all relevant information. The Admissions Review Panel may request to speak to various faculty members and/or to the applicant. They will then respond to the applicant in writing within four (4) weeks of the appeal letter having been received. Faculty will refer all discussions on the matter directly to the Admissions Review Panel. The Panel’s decision is final.

1. A completed application form and audition fee.
2. A graded audition in person or on video per the admission requirements posted on the CCPA website (ccpacanada.com). 
3. Official transcript of grades of the student’s most recent level of education.
4. Up-to-date theatre resume and headshot (or other 8 x 10 current photo).
5. An interview, which includes discussion about the career goals of the applicant
6. Reference letter from two industry professionals or a university degree in a relevant field of study.

All applicants must have a high school diploma or equivalent, or must be over the age of 19 able to demonstrate they possess the maturity and ability to complete successful complete the program. Previous training in at least one of the three disciplines of acting, dancing and singing is beneficial.  They must demonstrate their interest in pursuing training in all four categories offered at the College: Acting, Dance, Voice and Arts Administration; and must demonstrate their ability to understand instruction in the English language per the language proficiency assessment policy.

1. A completed application form and audition fee.
2. A graded audition in person or on video per the admission requirements posted on the CCPA website (ccpacanada.com). 
3. Official transcript of grades of the student’s most recent level of education.
4. Up-to-date theatre resume and headshot (or other 8 x 10 current photo).
5. An interview, which includes discussion about the career goals of the applicant.

All applicants must have a high school diploma or equivalent, or must be over the age of 19 and able to demonstrate they possess the maturity and ability to complete successful complete the program. Previous training in at least one of the three disciplines of acting, dancing and singing is beneficial. They must demonstrate their interest in pursuing training in all four categories offered at the College: Acting, Dance, Voice and Arts Administration and must demonstrate their ability to understand instruction in the English language per the language proficiency assessment policy.

Attendance Policy

Students must attend 80% of all classes/rehearsals. 

Students who miss more than 20% of classes/rehearsals may be subject to failing the course, at the teachers’ or directors’ discretion. Any absence or non-participation must be discussed with teachers/directors who are affected, or the student is unexcused. Students are responsible to catch up on all work missed for any reason.

Students receiving StudentAid BC funding or who are in interest-free status must be reported as “Withdrawn” (do not meet StudentAid BC “full-time” criteria) if: 

1. Attendance drops below 60% for 3 consecutive weeks
2. Misses 2 consecutive weeks
3. Missed sufficient time and will no longer be able to complete the graduation requirements

1. Absence due to illness when reported to the Office of the Registrar – When a student is going to be absent due to illness, it is required that the student notify the Office of the Registrar by phone or email immediately. Following absences for 3 consecutive days or 3 days in an academic week, or by missing 3 consecutive sessions of the same class a doctor’s note is required to substantiate the illness or injury. 
2. Absence with prior approval by the Director of Education. 

Absences, due to illness, for a third day (or partial day) must be substantiated with a doctor’s note. A note signed and dated by the doctor’s office administration will be accepted. Students are also required to provide a doctor’s note for classes missed due to appointments. All notes will be retained in the student’s permanent record.

As we are in a transition year for COVID-19, all classes will be recorded via Google Meet. If you are well enough to audit live from home, you may do so if it does not harm your recovery from illness. Alternatively, students can review the recorded video footage of the missed class within 30 days of the teaching date. Contact the Registrar to request access to the relevant recording(s).

If the injury/illness requires a student to audit more than 3 classes of any course, a medical note will need to be supplied and a discussion will be had with the instructor and Director of Education with the intent to agree on reasonable teaching accommodations to enable the student to participate safely. This process is in effect for all audited classes, whether due to physical or vocal illness. A student who has an injury/illness prognosis which deters them from completing any course will enter discussion with faculty and the Director of Education about an alternate form of study, deferral, withdrawal or dismissal.

Students must catch up on schoolwork and rehearsal work ASAP. Show directors reserve the right to replace any student who has to miss more than one rehearsal, or any student who falls behind in the pace of the rehearsals. 

This policy is primarily intended to ensure that students stay home and recover fully and do not return to the college until they are not contagious (colds, flu, etc.) and they have the stamina to participate fully.

Students will forfeit a Private Voice lesson if they do not notify their instructor 24 hours in advance that they are going to miss a lesson, unless it is due to illness, in which case they should notify their instructor ASAP. Private voice lessons missed due to personal reasons or illness may be forfeited at the discretion of the instructor where notification is less than 24 hours, or if no mutual available time can be found.

Uniform Policy

The Canadian College of Performing Arts endeavours to create a respectful learning environment for students of all genders and body types. The College embraces a Uniform Policy and Dress Code during all classes, events and rehearsals in the program. Failure to adhere to the Uniform Policy will result in disciplinary action (please refer to the Canadian College of Performing Arts Code of Conduct and Dismissal Policy). Should you have concerns about any of the following, please do not hesitate to ask for clarification from the Director of Education.

• Name tags must be worn for the first month of the program. Students are also required to wear a name tag for guest instructors, including workshops and masterclasses.
• Appropriate & respectful coverage must be maintained in all forms of class attire. (No ripped, torn, or revealing clothing; no vulgar or profane depictions; no bare midriffs)
• Specific classes may require the removal of jewelry, piercings, and/or hats.
• Students will not acquire any new tattoos from the time they are offered a student contract. All tattoos acquired prior to enrolment in the program will be covered for all performances.
• Students will wear black loose fitting athletic attire, enabling student to move freely and comfortably during all classes, unless otherwise listed below. Individual instructors will advise students regarding acceptable accessories and/or costumes.
• All students must wear appropriate supportive under-garments to all classes (example would be a dance belt, sports bra).

Ballet (All Levels)

• Fitted black t-shirt or leotard (no halter top leotards);
• Black or pink tights or black shorts;
• Hair in secure bun off the face or ponytail, or, if the hair is shorter, held off the face with a headband;
• Skirt or ballet wrap (optional), dance belt;
• Pink or black soft ballet slippers.

Jazz/Contemporary (All Levels)

• Dance wear as for ballet (tights for contemporary need to be footless), or jazz pants and tops (all black);
• Black jazz shoes, thin black cotton socks.

Tap (All Levels)

• Fitted black dance wear, t-shirt or leotard (sports bra for support if needed), shorts/capri length dance pants (no jeans or long pants);
• Low rise black socks;
• Tap shoes, black lace up jazz tap shoe with full leather sole (no split sole).

Musical Theatre Styles (All Levels)

• Dance wear as for jazz;
• Black jazz shoes or black character shoes (2½ inch heel);
• Rehearsal skirt (may be available from CCPA costume loft when required);
• Knee pads (optional).

Physical Theatre (All Levels)

• Dance wear as for jazz – loose t-shirts are permitted;
• Bare feet.

Production Rehearsals

• As determined by the production director.

Off Campus Rehearsals, CCPA Events & Public Events / Formal Attire – CCPA Performance Dress
Fitness pants and leggings are not acceptable as CCPA Performance Dress.

• CCPA performance shirt or white collared shirt;
• Black dress pants or skirt (knee length with prior approval);
• Black socks or tights;
• Black dress shoes (character shoes are acceptable);
• Or as assigned by the production or event director.

No jeans or accessories permitted.

Procedure

1. A student in violation of the dress code will be asked to change and comply with the uniform policy by any staff or faculty.
2. If the student is unable or unwilling to comply, faculty will orally notify students of the Uniform Policy infraction, and will report the infraction to the Registrar.
3. These steps will be repeated each time there is a violation of the Uniform Policy.
4. Students who have more than one infraction in the same class will receive a written notice from the Registrar and will be asked to write a note to the Director of Education on how they are going to rectify the issue.
5. Three (3) written notices of warning, delivered to the same student, may result in probation and/or may be considered grounds for dismissal.

Respectful & Fair Treatment of Students Policy

The Canadian College of Performing Arts (CCPA or the College), which is operated by the Canadian Heritage Arts Society (CHAS), is committed to ensuring that its learning environment promotes the respectful and fair treatment of all students, staff and faculty, and as such is committed to:

• ensuring that all individuals are treated with dignity and respect, free from  discrimination, harassment, and bullying and are supported in managing differences both in the college and the workplace; and
• providing an environment that respects and promotes human rights and personal dignity.

CCPA supports the principle that all individuals, including employees, students, contractors, board members, visitors, and volunteers, are entitled to work in an educational environment that is free from any form of discrimination and discriminatory harassment.

CCPA welcomes people with diverse backgrounds, cultures, strengths and opinions into the college.  Staff, students and faculty are expected to work to understand cultural differences, work constructively to accommodate and value each other’s differing styles and contributions.

It is CCPA’s policy to endeavor to address negative or uncomfortable issues in their earliest stages in order that mutually beneficial resolutions can be found before any relationships are damaged. Equally, constructive and creative ideas are welcome for discussion.

Definitions

“Disrespect” is showing a lack of respect or courtesy; impolite.

“Devaluing Behaviour” is behaviour that has the effect of making another feel less valuable or important, whether or not that was an intended result.

“Exclusive Behaviour” is behaviour that makes another feel excluded from a group for any reason, whether or not that was an intended result.

“Inconsiderate Behaviour” is behaviour that does not consider others’ needs, space, safety, health, accommodation, reputation, performance or progress.  It includes rude, abrasive, or offensive communications.  It includes derogatory language, not required in a script use, referencing gender, race, sexual orientation, or any kind of disability. It includes discourteous or aggressive behavior.

“Harassment” includes sexual harassment and is any behaviour by a person directed against another person that a reasonable person would know or ought to know would cause offence, humiliation or intimidation.  It includes offensive or intimidating behavior that is unwelcome by another.  It can be direct or indirect, obvious or subtle, active or passive.  It can be written, verbal, physical, electronic or any other form of expression.  It can be physical and/or psychological.  It is defined by the impact on the subject of the harassment and not by the intent of the harasser.  It can be a one-time occurrence or repeated incidents. It includes: making derogatory comments to or about another person, swearing, yelling, inappropriately interfering in another person’s work, derogatory gestures, embarrassing practical jokes, ridicule, gossip, reckless disregard or denial of another’s rights, improper use of power or authority or physical assault.

“Bullying” is any repeated or systematic behaviour, physical, verbal or psychological including shunning, which would be seen by a reasonable person as intending to belittle, intimidate, coerce or isolate another person.

“Discrimination” is unfair differential treatment, whether intentional or not,  of an individual or group, as identified by race, national or ethnic origin, colour, religion, age, gender, sexual orientation, marital status, family status, disability and a conviction for which a pardon has been granted or a record suspension has been ordered. 

“Sexual Harassment” or “Sexual Misconduct” includes unwelcome sexual advances, requests for sexual favours or other verbal or physical conduct of a sexual nature including when:

1. submission to such conduct is made either explicitly or implicitly a term or condition of employment, casting or of educational progress;
2. submission to or rejection of such conduct is used as the basis for employment, casting or academic decisions affecting that employee or student; or 
3. such conduct has the effect or purpose of interfering with a student’s academic performance or creating an intimidating, hostile, or offensive working or educational environment. 

References to “including” are not intended to be limiting. 

Procedures:

1. Each of the behaviours defined above are prohibited and will not be tolerated.

2. Individuals are responsible for conducting themselves in a respectful manner in the College and at work-related activities.  Students, staff, faculty, Board Members, volunteers, visitors or guests found to be engaged in conduct that violates respectful and fair treatment of others, or the facility will be subject to remedy up to and including suspension from the College and/or removal of access to College facilities and grounds.  Failure to maintain respectful & fair conduct may lead to dismissal from the College.

3. While it is understood faculty, staff may at times be required to be alone with students, faculty and staff are not permitted to be alone with a student where intoxicants are present .

4. Intimate or physical relationships: No staff, faculty or guest artist may engage in any form of intimate or physical relationship with any current student and for 2 years after the student’s departure from the College.

5. Staff and Faculty Interactions with Students

1. 1. Staff and faculty are not to initiate private extra-curricular contact with a current student.

1. 2. All interactions with students are to be limited to those reasonably necessary for the course of study or other College business.

1. 3. All interactions with students are to be conducted with the utmost professionalism. Staff and faculty may not engage in social media, texting or other contact with students other than as is reasonably necessary for study or other College business.

1. 4. If a student initiates contact over social media, texting or otherwise with a member of the staff or faculty other than as is reasonably necessary for study or other College business, the staff of faculty member so contacted should politely make the student aware of this policy.

6. Student Interactions with Students

1. 1. Students are expected to clearly identify and maintain boundaries with other students before they escalate or lead to misunderstandings. When students interact off campus students are responsible for their own behavior and interactions. 

1. 2. Students are expected to recognize that any touch can be misunderstood.

1. 3. If a student has a complaint with respect to an interaction with another student, that complaint should be reduced to writing and provided to the Director of Education & Programming or the Managing Artistic Director. 

7. Any alleged violation of this policy should be promptly reported, preferably in writing, to a supervisor, manager, director, or the Student/Staff/Faculty Liaison Committee Chair of the Board of Directors.  Any complainant is expected, when requested to do so, to participate in appropriate initiatives to improve appropriate behavior within the College.

8. Making and Resolving Complaints:

1. 1. A student who has a complaint should first present his/her problem to the involved faculty or staff member to the extent reasonably possible, either verbally or in writing. The faculty or staff member will consider the matter and render a decision within three (3) working days of the grievance being received. Anonymous letters will not be responded to.

1. 2. Anyone witnessing or experiencing any conduct prohibited by this policy should document the incident and report it to the Director of Education & Programming and/or the Managing Artistic Director.   This should be done in a timely manner.

1. 3. Anyone witnessing or experiencing any conduct prohibited by this policy may make the issue known to a trusted third party, the Director of Education & Programming and/or the Managing Artistic Director so that options for resolution may be considered and facilitated.

1. 4. If informal attempts to resolve the issue are not either appropriate or successful, and a formal complaint is necessary or if the complaint is against a staff member, faculty member, Board Member, or the Director of Education & Programming, the complaint should be made in writing to the Managing Artistic Director.

1. 5. If the complaint is against the Managing Artistic Director, the complaint should be brought to the Director of Education & Programming and to any member of the CHAS Board of Directors.  

*NOTE: In circumstances such as sexual or physical assault, the complainant may elect to file a complaint with the police. In these circumstances no investigation will take place while an active police investigation or legal proceedings are underway. 

**NOTE: Anonymous complaints or allegations, submitted by, but not limited to, letters, surveys, or 3^rd party reports will not be acted upon without further detail and context.

9. Investigations:  Complaints of alleged breaches of this policy will be investigated immediately utilizing either internal or external investigators at the discretion of the CHAS  Board of Directors. 

1. 1. Once the College is made aware of an alleged complaint, there is a duty to investigate, whether or not a formal complaint has been made. An investigation will commence when any of the following occur:

• • • A student, employee, faculty member, contractor, or volunteer makes a complaint of  a breach of this policy; or
    • CCPA Management or the CHAS Board of Directors becomes aware of the complaint.

1. 2. The College will ensure accommodation of any special needs of all persons involved (i.e. documents in alternate formats, off-site, after-hours meetings, interpretation and translation.)

1. 3. All complaints will be handled in a confidential manner and information regarding the investigation will only be disclosed on a need to know basis.

1. 4. All interviewees in both internal and external investigations will have the opportunity to review and agree to the accuracy of the record of their respective interviews.

1. 5. Internal Investigation: 

1. 1. 1. • The Managing Artistic Director and the Director of Education & Programming will be trained to conduct internal investigations. Internal investigations will be carried or by one or both said Directors.  In all cases of investigation, the CHAS Board of Directors will be advised that such is taking place and will receive a summary of findings and actions taken.

1. 6. External Investigation:

1. 1. 1. • The College will engage a qualified, professionally trained external investigator, at its sole expense, where the Board of Directors considers that an external investigation is warranted. 

1. 1. 1. • In any complaint against the Managing Artistic Director, the Director of Education & Programming, or a member of the CHAS Board of Directors, an external investigator will be used and generally:

1. 1. 1. • 1. In cases of sexual harassment, 

6. 0. 0. • 2. Where in the judgment of the CHAS Board of Directors or its Executive Committee, a high degree of liability may exist,

6. 0. 0. • 3. If the alleged events occurred in private and without the opportunity of a witness,

6. 0. 0. • 4. Where the allegations are similar in nature and made against a number of persons.

1. 1. 1. • The external investigator will have the authority to independently schedule interviews and to make recommendations of actions to be taken.

10. Investigative Reports:

1. 1. A final report will be completed in writing by the investigator and submitted to the Managing Artistic Director or in the case of a complaint against the Managing Artistic Director, to a member of the Executive Committee of the CHAS Board of Directors, which will include a summary of findings and recommendations..

1. 2. The full report will be maintained in a separate file space accessed only by the Managing Artistic Director and the CHAS Board of Directors (except in the case of a complaint against the Managing Artistic Director, in which case the report will be kept with the Board’s confidential files) but will NOT form a part of the personnel files. No documentation of unsubstantiated claims will be maintained.

11. Conclusions, Recommendations & Actions:  Following an investigation, all parties will be advised of the investigator’s finding with respect to whether or not a breach of policy or other misconduct was established.  The complainant will not be advised of details of any disciplinary action taken.

1. 1. If the investigation finds misconduct was established, action will be taken to remedy the situation. 

1. 2. This may include mediation, restorative justice, sensitivity training or other educational requirements. 

0. 3. Discipline may include: official warning and follow up monitoring, temporary suspension or termination.

0. 4. In cases where the investigation is inconclusive or unfounded, the College may provide conflict resolution measures for the parties.

0. 5. In the case where a complaint is found to have been vexatious or retaliatory, or brought for any other improper motive, the College may take disciplinary action against the complainant.

0. 6. If the investigator recommends revisions to CCPA policy, the CHAS Board of Directors will conduct a review of the applicable policy.  

Sexual Misconduct Policy

The Canadian College of Performing Arts (CCPA or the College), which is operated  by the Canadian Heritage Arts Society (CHAS), is committed to fostering an environment free of harassment and will take all necessary steps to ensure a safe and secure workplace and study environment, free of all harassment.  Under no circumstances will any inappropriate or unwelcome behaviour or conduct by any member of the CCPA community be tolerated and swift action will be taken to investigate any allegations of harassment.   It is a primary concern of CCPA to protect all members of its community from harassment. Students may request that they not be required to be alone with faculty, staff, guest artists, directors in any class, tutorial, rehearsal or fitting. Students who feel uncomfortable about touch from their instructor, a staff member, or another student, are encouraged to speak to the instructor about opting out, or to discuss the matter further with the Director of Education. 

Definitions

“harassment” includes sexual harassment and is any behaviour by a person directed against another person that a reasonable person would know or ought to know would cause offence, humiliation or intimidation.  It includes offensive or intimidating behavior that is unwelcome by another.  It can be direct or indirect, obvious or subtle, active or passive.  It can be written, verbal, physical, electronic or any other form of expression.  It can be physical and/or psychological.  It is defined by the impact on the subject of the harassment and not by the intent of the harasser. It can be a one-time occurrence or repeated incidents. It includes but is not limited to: making derogatory comments to or about another person, swearing, yelling, inappropriately interfering in another person’s work, derogatory gestures, embarrassing practical jokes, ridicule, gossip, reckless disregard or denial of another’s rights, improper use of power or authority or physical assault,.

“sexual harassment” includes unwelcome sexual advances, requests for sexual favours or other verbal or physical conduct of a sexual nature including when:

1. submission to such conduct is made either explicitly or implicitly a term or condition of employment, casting or educational progress;  
2. submission to or rejection of such conduct is used as the basis for employment, casting or academic decisions affecting that employee or student; or 
3. such conduct has the effect or purpose of interfering with a student’s academic performance or creating an intimidating, hostile, or offensive working or educational environment. 

References to “including” are not intended to be limiting. 

Policy:

1. The Canadian College of Performing Arts is committed to the prevention of and appropriate response to sexual misconduct.
2. Sexual misconduct refers to a spectrum of non-consensual sexual contact and behaviour including the following:
   • sexual assault;
   • sexual exploitation;
   • sexual harassment;
   • stalking;
   • indecent exposure;
   • voyeurism;
   • the distribution of a sexually explicit photograph or video of a person to one or more persons other than the person in the photograph or video without the consent of the person in the photograph or video and with the intent to distress the person in the photograph or video;
   • the attempt to commit an act of sexual misconduct; and
   • the threat to commit an act of sexual misconduct.
3. A Complaint of sexual misconduct is different than a Report of sexual misconduct. A person may choose to disclose or complain of sexual misconduct without making a formal report. A Report is a formal notification of an incident of sexual misconduct to someone at the institution accompanied by a request for action.
4. A student making a Complaint will be provided with resolution options and, if appropriate, accommodation, and will not be required or pressured to make a Report.
5. The process for making a Complaint about sexual misconduct involving a student is as follows:
   • Any Complaint should be brought to the attention of Danielle Meunier, Director of Education, 
education@ccpacanada.com. In the event of the Director of Education being absent and/or named in the Complaint it should be brought to the attention of Caleb Marshall, Managing Artistic Director, 
confidential@ccpacanada.com.
6. The process for responding to a Complaint of sexual misconduct involving a student is as follows:
   • The institution will acknowledge receipt of the Complaint within three (3) business days.
7. The process for making a Report of sexual misconduct involving a student is as follows:
   • Any Report (written statement and request for action) should be made to Caleb Marshall, Managing Artistic Director, confidential@ccpacanada.com. In the event of the Managing Artistic Director being absent and/or named in the Report (written statement and request for action) it should be made to Jean Ives, Secretary of the Board, secretary@ccpacanada.com.
8. The process for responding to a Report of sexual misconduct involving a student is as follows:
   • The institution will review the Report within seven (7) business days of the receipt of the Report and will confirm next steps in writing.
   • If a satisfactory solution cannot be achieved the Report will be deemed a dispute and the dispute resolution policy will be followed.
   • It is contrary to this policy for an institution to retaliate, engage in reprisals or threaten to retaliate in relation to a Complaint or a Report.
9. Any processes undertaken pursuant to this policy will be based on the principles of administrative fairness. All parties involved will be treated with dignity and respect.
10. All information related to a Complaint or Report is confidential and will not be shared without the written consent of the parties, subject to the following exceptions:
    • If an individual is at imminent risk of severe or life-threatening self-harm.
    • If an individual is at imminent risk of harming another.
    • There are reasonable grounds to believe that others in the institutional community may be at significant risk of harm based on the information provided.
    • Where reporting is required by law.
    • Where it is necessary to ensure procedural fairness in an investigation or other response to a Complaint or Report.

Procedures:

1. Creating characters & story telling in the studio:
   1. At CCPA we study, engage and create in various forms of the performing arts, on and off stage.  It is recognized that theatre reflects life; life is full of the full range of human emotion and experience including sex, violence, mental illness, and cruelty, as well as romance situations. 

1. 2. To teach students to evoke an empathetic response in audiences at times involves the simulation of physical violence, negative behavior, and dealing with strong emotions in the classroom, rehearsals and performances. 

1. 3. Students engaging and interacting in character, will not normally be viewed as personally committing harassing behavior when such behavior is directed toward other participants in character, or where a student engaged in character exploration intends to portray a character involved in harassing behavior.  

1. 4. When such behavior is to be directed toward non-participating class members, the student must inform the class of this intention prior to the start of the work. 

2. Physical Contact – Classes & Rehearsals:   At CCPA, there is likely to be an expectation or need for physical touch in most teaching areas, and during costume fittings in particular. 
   1. In acting, voice, and movement classes, physical contact may be made to assist the student in proper breathing, relaxation of tensions, alignment, or similar instruction.  
   2. Faculty or guest artists required to lay hands on a student in any way, for demonstration or physical adjustments must announce their intent prior.  
   3. All violence or sexual contact in performance, rehearsal or class exercise  must be choreographed/staged.

3. Laying hands on students in or out of class:   Physical contact will be permitted only as is reasonably necessary for demonstration, body awareness or body correction. 
   1. Physical contact must only be made in a public space or whether others are present.
   2. Prior to any touching or contact, the physical contact must be discussed and prior consent given.
   3. The touching of breast and genitals is not permitted. 
   4. Unless a student is in visible distress or danger, Staff or Faculty are to not to initiate physical contact with students other than as it pertains to instruction. 
   5. In the event of distress or danger, contact may be made but must be clear to all parties that the intent is to protect, intervene or remove the student from the threatening circumstances.  

4. Wardrobe Fittings:  Removal of clothing is integral to a costume fitting. 

1. 1. Getting changed into or out of a costume is to be done in the privacy of a closed fitting room. 
   2. The costume designer and/or the cutter building the costume will have to touch the costume and therefore the student in the costume anywhere that it needs fitting. 
   3. The costume may also include undergarments that are not the student’s (e.g. corsets), that require the removal of the student’s own undergarments, and costume undergarments also require fittings.  
   4. There is never a time when it is acceptable for unnecessarily prolonged touching, or touching body parts not involved with the current teaching, exercise or fittings.

5. Psychological Contact:  Sexual harassment can occur without any physical contact at all: psychological contact therefore can be a more difficult area to ascertain since it involves words, intonations, or body language.  Part of theatre training involves dealing with challenging subject matter.  For example, some of the discussions in acting classes will be of a sexually explicit nature. 
   1. As an area that could have the potential for harassment, these issues will be discussed by instructors in a sensitive, safe manner.  
   2. At all times it is acceptable for a student to choose what they disclose.  
   3. If, however, a student feels they are in a situation that makes them feel unsafe, uncomfortable, or triggers difficult emotion, the expectation is that the student will raise the concern with the instructor in a respectful manner.   
   4. If a matter cannot be resolved to the satisfaction of those involved, either party should raise the concern with the Director of Education. 

6. Policy Breach: If a student feels that there has been a breach of this policy, the student is encouraged to:

1. 1. Raise the matter with the staff, faculty, director or designer responsible for the room.  
   2. A student may be accompanied by a third party they trust at any meeting or conversation.
   3. Where the faculty, director or designer responsible and the student can find resolve and understanding, the parties should also notify the Director of Education of the concern and resolution.  
   4. Where the student does not feel there has been satisfactory resolution, or if the impugned behaviour continues, they should notify one of the College Directors immediately. 
   5. The impacted student will be encouraged to reduce their concern or complaint to writing.  
   6. In addressing complaints under this policy, the College Directors will follow the procedures set out in the Respectful and Fair Treatment of Students Policy.  

If any other member of the CCPA community feels that there has been a breach of this policy affecting them, they are encouraged to raise the matter with College Director immediately or, if the suspected breach relates to conduct of the Managing Artistic Director, with the chair of the board of directors or the Student/Staff/Faculty Liaison Committee Chair. 

This institution is certified by the Private Training Institutions Branch (PTIB). Certified institutions must comply with regulatory requirements, including the requirement to have a Sexual Misconduct Policy. For more information about PTIB, go to www.privatetraininginstitutions.gov.bc.ca.

Dispute Resolution Policy

Policy:

The Canadian College of Performing Arts values open communication and conflict resolution in an efficient and positive manner respectful of all parties. We expect all members of the CCPA community to conduct themselves with mutual respect and understanding, in accordance with the Code of Conduct & Dismissal Policy. The senior management of the College will endeavor to address negative or uncomfortable issues in their earliest stages in order that mutually beneficial resolutions can be found.  Equally, constructive and creative ideas are also welcome for discussion to see if they can be facilitated. This policy governs complaints from students respecting Canadian College of Performing Arts and any aspect of its operations.

The College encourages individuals to make every attempt to resolve issues between the parties directly involved. Where resolution is not possible, students are requested to discuss delicate or challenging issues with whichever CCPA Director is most appropriate and available in an urgent or emergency situation. Artistic, education, program and faculty related issues are handled first by the Director of Education. Administrative, facility, or operational issues will be handled by the Managing Artistic Director. If an individual feels it is inappropriate to discuss an issue with one of the CCPA Directors, the individual can request to speak to the Secretary of the Canadian Heritage Arts Society’s (CHAS) Board of Directors, who sits as the Chair of the Student / Staff / Faculty Liaison Committee. Arrangements should be made through the staff or faculty representative of the Student / Staff / Faculty Liaison Committee. The CCPA Directors will be notified that such a meeting is taking place.

A student who makes or is otherwise involved in a complaint will not be subject to any form of retaliation by the institution at any time.

It is the intent of the College that open dialogue between students, faculty, directors and staff will resolve differences amicably as they occur. If discussion fails to bring resolution, or if an individual feels that they have just cause for lodging a complaint concerning the interpretation or application of the Canadian College of Performing Arts’ policy, they should proceed in the following manner.

Resolution Procedure

1. A student who has an issue should first informally present his/her problem to the involved faculty or staff member to the extent reasonably possible, either verbally or in writing. The faculty or staff member will consider the matter and render a decision within three (3) working days of the grievance being received. Anonymous letters will not be responded to.
2. Failing a satisfactory settlement of the issue, the student will submit a formal complaint in writing as follows:
   1. Student complaints must be made in writing.
      1. Any complaint should be brought to the attention of Danielle Meunier, Director of Education, education@ccpacanada.com. In the event of the Director of Education being absent and/or named in the complaint it should be brought to the attention of Caleb Marshall, Managing Artistic Director, confidential@ccpacanada.com. The Director will conduct interviews and hear from both parties and will then render a decision in writing within seven (7) working days of the grievance being received.
   2. If a satisfactory solution cannot be achieved, the dispute will be referred to the Secretary of the Board and Chair of the Student/Faculty/Staff Liaison Committee, secretary@ccpacanada.com, within three (3) working days.
      1. The Chair of the Student/Faculty/Staff Liaison Committee will conduct interviews to hear from all parties involved as consideration for the dispute. Based on the nature of the dispute, this process may also involve the Student/Faculty/Staff Liaison Committee or an Ad Hoc Committee of three (3) or more experts as determined by the Board Secretary.
      2. A decision will be rendered within seven (7) working days of the grievance being received by the Board Secretary. The student having the dispute may accept a decision from the Chair of the Student/Faculty/Staff Liaison Committee as final, or ask for the appointment of an arbitrator. An arbitrator must be a party acceptable to both the Chair and the student.
      3. The decision of an arbitrator will be final and binding on both parties. The institution must provide the reasons for the determination and the reconsideration (if any) to the student within 30 days after the date on which the student made the complaint. The written reasons will advise a student, that if the student is dissatisfied with the determination, and has been misled by the institution regarding any significant aspect of that program, the student may file a complaint with the Private Training Institutions Branch (PTIB) (privatetraininginstitutions.gov.bc.ca).
         1. Complaints must be filed with PTIB within one year of the date a student completes, is dismissed from, or withdraws from the program.The student making the complaint may be represented by an agent or a lawyer.

Nudity Policy

The Canadian College of Performing Arts recognizes that nudity on the part of students may be reasonably requested of students for artistic purposes and the College therefore wishes to provide some direction for nudity on the part of students.  The College prohibits any student under the age of majority to engage in nudity at the College, and further wishes to ensure that students of the age of majority are aware that nudity is strictly voluntary on their part. 

Definitions:

“nudity” is ‘the exposure of genitals, breasts and/or buttocks’; the exposure of the buttocks by wearing a thong is considered nudity.

“The age of majority” is nineteen (19)

Procedures

1. No student will be required to disrobe in front of another person. 
2. Nudity in rehearsal or performance is permissible, provided it is voluntary on the part of the student who must be of the age of majority, and approved as artistically and educationally appropriate by the Director of Education & Programming. 
3. Any proposal to incorporate nudity in performance work must be approved by the Director of Education & Programming, in consultation with the supervising faculty member /guest Artist or Director, prior to auditions. 
4. A student not wishing to appear nude or to expose any part of their body personally embarrassing to them will not be required to do so and will not be penalized academically for this decision. 
5. No photographs or visual recording of any kind (departmental or private) may be taken of any student appearing nude.
6. Students must legally be the age of majority on the date of auditions to audition for a role that may require nudity in any production for which nudity has been approved. 
7. Students who agree to appear nude must never, while nude, be alone in rehearsals with a director, faculty member or staff. This point is as much to protect the student as it is to protect the Director, faculty member or staff person.
8. The CCPA policy that all students must audition for main stage productions will be waived where the production incorporates nudity.  
9. The attached Auditions and Nudity form must be posted with the Audition Notice for any approved production or project that may require nudity:

Auditions and Nudity Form

Auditions for _______________________ will be held on ___________________.  

Please be advised that the script and the production may require some nudity, and that this has been approved by the Director of Education & Programming.  It is mandatory that everyone considering auditioning read the play before auditioning. It should be noted that under no circumstances will requests for nudity be allowed to contravene CCPA’s Nudity Policy and Sexual Harassment Policy, each as attached to this notice.

It is also important that, due to the sensitive nature of this production, CCPA’s casting policy requiring all performance students to audition for main stage productions will be waived.

N. B. NO ONE UNDER THE AGE OF 19 ON THE DAY OF AUDITIONS MAY AUDITION FOR A ROLE THAT MAY REQUIRE NUDITY IN THIS PRODUCTION.

If you have any questions or concerns, please speak to the Director of Education & Programming.

Student Tuition and Fees Payment Policy

Students are required to pay their tuition and fees by their respective due dates based on the payment plan that the students have selected in the Student Enrolment Contract. Students may change their payment plan at any time prior to the finance fee deadline of their current payment plan. In the event that a student chooses to change payment plans the student will ensure that all overdue payments are paid in full at that time.

Payments for tuition can be made by cash ($2,500 maximum per student per annum), cheque payable to CCPA, debit card, money order, wire transfer or e-transfer to finance@ccpacanada.com. Credit cards are only accepted for Tuition plans C and E.

Payments for fees can be made by cash ($2,500 maximum per student per annum), cheque payable to CCPA, credit/debit card, money order, wire transfer or e-transfer to finance@ccpacanada.com.

Payments for miscellaneous account charges can be made by cash, cheque payable to CCPA, credit/debit card, money order, wire transfer or e-transfer to finance@ccpacanada.com.

Cash payments amounting to more than $2,500 may be accepted if accompanied by an original copy of the withdrawal slip from the financial institution. CCPA reserves the right to refuse a cash payment at any time, for example if the origin of the cash is deemed suspicious.

Unless a Tuition Plan Extension Request Form has been received by the office and pre‐approved compounding interest charges of 2% per month will be charged on all unpaid accounts more than 30 days overdue, up to a maximum of 5% per annum.

A Non-Sufficient Funds (NSF) fee of $40.00 will be charged on any returned NSF cheques.

Prior Learning Assessment / Credit Transfer Policy

The Canadian College of Performing Arts takes under consideration courses in theatre history (contextual studies) and music theory taken at a recognized, accredited or otherwise equivalent post-secondary institution and compares them to the offerings in the Program. Transfer credits may be applied to the program, provided that they meet and are relevant to the requirements, curriculum and hourly duration of the program. The determination of competence levels and of credit awards will be made by appropriate subject matter and academic experts.

If a student wishes to investigate the possibility to have prior learning recognized by the college, the student should consult with the Office of the Registrar. Advice will be on the procedures of submitting an application and the preparation of an application, including costs and deadlines.

Currently enrolled students who, through formal study or informal learning, have thorough knowledge of the facts, ideas, and concepts of a course may request the opportunity to challenge that course. If they pass a faculty developed assessment/examination, they can earn credit for that course. A student may challenge a course only once. Credit can be granted only for a list of approved courses.

Language Proficiency Assessment Policy

Instruction at the Canadian College of Performing Arts is conducted in English. Students whose first language is not the language of instruction are require to undergo a Language Proficiency Assessment prior to enrolment in order to ensure they have the language abilities necessary to successfully complete the program of their choice. Language proficiency requirements are admission requirements and may not be waived by either the institution or the student.

The Canadian College of Performing Arts will assess an applicants’ proficiency with the English language by:

1. Reviewing the applicants English 12 or Communications 12 mark on the Official Student Transcript of Grades provided by the Ministry of Education, District School Board or Secondary School; and
2. Evaluating their communication skills during the audition and interview process.

Archival Footage Policy

Due to licensing restrictions from playwrights, depicted artists, and other rights-holders, the Canadian College of Performing Arts is unable to provide archival footage of any of its productions or events to students, alumni, or interested third parties, with the following exceptions:

1. Since the 2018-19 season, production trailers for each show have been included in the annual archival exit package prepared for students by the Communications department; that footage has been made available for the personal use of graduates.
2. Archival photography for each production is also provided in said exit package.
3. Additional archival photography can be found on the College’s flickr account (2017-19) and website (2019-present). Due to licensing agreements with the photographer, photography prior to 2017 is not available for distribution.
4. The College considers recordings of the Festival of New Works to be the property of the creator of each individual work presented; however, as per the student photo / video release waiver, the College retains the right to use said footage in perpetuity as it sees fit. Video of each work will be provided from the College to the work’s creator, and it is then at their discretion to disseminate that footage as they wish. The College accepts no responsibility for continued distribution of said footage following the initial release.